Wish lists, shopping carts & offers

Can be found under: My account => Wish lists

To quickly find your most popular products, simply add them to your favourites. You can add a product to your favourites in the product overview by clicking on the star symbol. You can also mark the product as a favourite on each product detail page with the star symbol.

A window will then appear: "Please select wish list". You can add the product to an existing wish list, create a new wish list or manage it by clicking on "My wish lists".

Can be found under: My account => Shopping carts

You can add a product to the shopping cart directly in the product overview, as well as on every detail page of the product. By clicking on the "Add to shopping cart"button, the following window opens: "Please select amount and cart". You can add the product to an existing shopping cart, create a new shopping cart and manage your shopping carts by clicking on "My shopping carts".

A basket full of functions

Not only are your selected products collected in the shopping cart, but you can also store the following data there:

• Reference number
• Delivery method
• Delivery / collection options

All products in the shopping cart are listed below. You can also see the order number, description, quantity, as well as the price, subtotal and total price. The DATANORM is also available for download.

Now it is possible to submit the order directly, to send an inquiry, to create a customer quote or to transfer the shopping cart to an employee. More information on employee maintenance can be found at "Manage users".

Can be found under: My account > My customer quotes

Our tool for preparing quotes is particularly useful. This allows you to merge products from our shop into a single quote and forward it to your customer. The tool allows you to incorporate additional price factors and personalise the quote.

How the quote tool works:
Place the desired products in the shopping cart. You can access our tool by clicking the "Create quote" button in the shopping cart.

You can enter the following changes to the total amount there:

• Profit mark-up (in percent)
• Individual discount on different products
• Offsetting of your own expenses such as labour costs, material surcharge, etc.

You will be shown your company data which will be listed in the quote. Your stored logo is used in the letterhead ensuring that your company is clearly visible as the sender.

When you have entered all data, click on "Store quote".

We have created the following options to personalise your quote:

• Customer data
• The name of your quote
• Your quote number
• Commission and validity period
• General terms and conditions
• Payment conditions
• Your personal message to your customer

Your customised quote will be made available to you in PDF format by clicking on "Save PDF".

Can be found under: My account => Open quotes

To request a quote, select "Shopping carts" in the upper right area. A drop-down window appears with an overview of your shopping carts. You can also manage these in the "My account" section. Now select your chosen shopping cart. You can select the"Send request" option within the shopping cart by clicking on the "Options"button. The request will be forwarded to your responsible sales representative, who will process your quote and get in touch with you immediately.

You will find an overview of your requests under the "Open quotes” tab. All expired quotes are greyed out - these can be restored if necessary. Quotes that are about to expire are displayed in yellow. You have the possibility to look for, filter and sort quotes.

Click on the respective item number to obtain the corresponding inventory information. This means you always know immediately whether the product is in our stock range, whether it has to be ordered first or whether it is no longer available.

Can be found under: My account => My orders

A differentiation is made between the following statuses:

• Order created
• Processing
• Goods partially delivered
• Goods completely delivered
• Invoiced
• Completed
   

The status is shown in the order overview as well as in the detailed view.

Can be found under: My account => My orders

You will find an overview of your orders here. The overview shows the order date, order number, reference number, order value and order status for each order. You have the possibility to look for, filter and sort orders.

Clicking on the order number of an order will take you to the detailed view. This is where you will find a list of all the products that you have ordered and if required, you can re-order individual products or place the entire order again.

Once the order is placed, the delivery note, invoice and GAEB x97 are available for download here.