- FAQ
- General questions
- Wish lists, shopping carts & offers
- General questions
- Manage user data
- Information & purchasing
- Search & find
- Manage users
- Fault codes duct installation devices SEZ
- Fault codes wall units MSZ
- Error codes chest units MFZ and 1-way ceiling cassettes MLZ
- Fault codes 4-way ceiling cassettes SLZ
- Fault codes Mr. Slim indoor units
- Fault codes Mr. Slim outdoor units
- Fault Codes THERMA V
- Fault Codes THERMA V
- Fault Codes THERMA V
- Fault Codes THERMA V
- Fault Codes THERMA V
General questions
You can register in the online shop under "Request access" on the top right of the homepage!
You are only one step away from your online account! Please observe the following note: You can only register for the online shop with a valid Schiessl customer number. In this case, click on "Request access" in the navigation bar on the right and select the tab "I am already a Schiessl customer" and simply request your access using your customer number and company details.
We will promptly arrange for the activation of your individual prices as well as the transmission of your access data. Nevertheless you may already use our online shop. So do not hesitate to acquaint yourself with our products. You can already request a quote when you have found the right product. Please also note that we, as wholesalers, can only provide access to the online shop to commercial customers associated with the industry.
Are you a new customer and do not yet have a customer number? In this case, please use "New customer application".
Feel free to contact us if you have any questions!
You can reach us by telephone at the following number:
+49 89 61306-0
or in writing by email at:
verkauf@schiessl-kaelte.de
Can be found under: My account => My data
The following fields can be modified here:
Password
You can assign a new password here.
Personal data
Quickly and easily change your personal data such as name, telephone number or email address.
Company data
Manage data about your company such as company name, department and your current position. You can also manage your bank details, payment conditions as well as general terms and conditions. You can also upload your company's logo, which for example can be used when preparing quotes for your customers.
Can be found under: My account => Manage your own employees
It's a shame you want to leave us.
To delete your customer account please contact us at the following number:
+49 89 61306-0
or in writing by email at:
verkauf@schiessl-kaelte.de
Kindly let us know what we can do better.
If you would like to delete a user, you can do so via the user management"Manage your own employees". Search for the relevant user and with a click on the recycle bin icon to the right, the user is removed. You can find more information on this topic under "Manage users".
Can be found under: Login => Forgot password
Have you forgotten your password? No problem! Simply enter your registered email address. We will send you an email with a link to change your password. Please also check your spam folder if you have not received the email and contact our customer service otherwise.
You can reach us by telephone at the following number:
+49 89 61306-0
or in writing by email at:
verkauf@schiessl-kaelte.de
To ensure that you can use our website at any time and anywhere, we have created a platform-independent system to guarantee availability on all end devices.
Only on older versions that go back over 5 years, the compatibility is limited. This can lead to unexpected problems.
Can be found under: Company
Would you like to learn more about us? Explore our company page.
Have fun browsing!